As a wholesale partner, you are fully responsible for establishing and managing your own return and exchange policy with your customers. Any returns, refunds, or product dissatisfaction claims made by your customers must be handled directly by you.

We stand by the quality of our products and encourage our wholesale partners to carefully review their orders upon delivery to ensure accuracy and satisfaction. If there are any issues related to shipping errors, damages, or shortages, these must be reported to us within 7 business days of receipt so we can promptly address them.